SHIPPING METHODS

FREE Delivery 2 Business Days
- Delivery within 1 to 2 business days + 24-48 hours to process the order. This option available for orders where amount above DHS 350/-. But we have some promotional products and we cannot give free delivery services. For those products we will charge you for delivery separately.


maanziL.com Next Business Day
- Delivery within 1 business day + 24-48 hours to process the order. This option available for orders where amount above DHS 350/-. But we have some promotional products and we cannot give free delivery services. For those products we will charge you for delivery separately.


maanziL.com 2 Business Day
- Delivery within 1 or 2 business days + 24-48 hours to process the order. This option available for orders where amount below DHS 350/-.


maanziL.com Next Business Day
- Delivery within 1 business day + 24-48 hours to process the order. This option available for orders where amount below DHS 350/-.All orders may           require 24-48 hours processing time before shipping.

- maanziL.com does not process orders during weekends.

- This shipping method available only for UAE but except some areas which is far from the city.
- This shipping method is supported by NAX Express.
- Not all warehouses support this shipping method; an alert will appear during checkout to notify users if the item is not eligible.
- Not all orders qualify for this shipping method. Determination of eligibility will be made based on order weight and item dimensions.
- This order methods not available for some promotional products; If order have extra charges for delivery, we will inform you during order creation or checkout time.

- No deliveries will be made on Fridays.
- maanziL.com does not guarantee same day shipping.
- maanziL.com does not offer International shipping options at this time.
- Exact delivery times cannot be guaranteed.
- maanziL.com will NOT deal with or provide any services or products to OFAC sanctioned countries in accordance with the law of UAE.



ORDERS

Placing An Order:

Placing an order can be done from the website, by telephone, you have to be sure that personal data is correct and updated. maanziL.com suggests the Customer to proof-read his/her form several times before validating an order. maanzil.com is neither responsible for sending e-mails to the wrong e-mail  address nor for sending parcels to the wrong delivery address if the form is incorrectly filled-out.

Processing Time

  • You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. maanziL.com does not guarantee same day-shipping. Orders are not processed on weekends and holidays.

Order Acceptance Policy

  • Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. maanziL.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. maanziL.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.

Order Acknowledgement

  • maanziL.com will keep you informed of your order status via e-mail. All tracking information will be emailed to your maanziL.com ID once your order has processed or changed status. You may also acquire your order status and other live updates by logging in to your account on our Web site.

Change Orders

  • You may request a change to your order provided the order has not already been charged to your account. Please call us during maanziL.com hours of operation to request a change to your order. Please have your sales order (SO) or customer number ready for better assistance. We strongly discourage sending change order requests via email because it is unlikely we will receive the message in time to make an adjustment due to the sheer volume of emails we receive each day.

Cancel Orders

  • You may request that an order be cancelled provided the order has not already been processed and shipped. Simply call us during maanziL.com hours of operation to request an order cancellation. We strongly discourage sending order cancellation requests via email because it is unlikely we will receive the message in time to void the order due to the sheer volume of emails we receive each day.



PAYMENT

maanziL.com currently offers COD (“Cash on Delivery”) payments and Paypal. However, Cash On Delivery option is only applicable within United Arab Emirates. In order to protect the website visitors to the best of our knowledge, we implement several security policies and certificates. These layers of protection could be by-passed if the user’s computer is/was infected with a virus or malicious software. maanziL.com or its associated partners and employees cannot be held responsible in such a scenario or circumstance.

maanziL.com reserves the right to refuse a delivery or honor an order from a Customer who has not paid part or the totality of a previous order or with whom a litigious dispute is in progress. maanziL.com also reserves the right to take any necessary steps including legal action in case of outstanding or non-payment of fees by you.


INVOICE

The order form filled out online by the Customer cannot be considered as an invoice. Regardless of the purchase or payment methods, the Customer receives an invoice inside his/her parcel when it is delivered. A digital/hard copy of each invoice is registered in maanziL.com data base.